FIND HELP › FOOD › CHILD SUPPORT - ARREARS REDUCTION - HARDSHIP - REDUCTION OF PERMANENTLY ASSIGNED ARREARS

Hours vary — see schedule belowCall to confirm

Child Support - Arrears Reduction - Hardship - Reduction Of Permanently Assigned Arrears

A program of Cuyahoga County Job And Family Services

There are two ways to reduce what you owe. A compromise lets you make one big payment or set up a payment plan where your regular child support payments help reduce what you owe. A waiver can reduce what you owe to the state without payment if you can prove financial hardship. Requests for $5,000 or more go to the Ohio Office of Child Support for approval. This program does not reduce money owed directly to the other parent.

Address: 1640 Superior Ave.
Cleveland, OH 44114
Hours: Hours vary — see schedule below
M-F: 8:30am-4:00pm.
Who can use it: You must be a parent without custody who has a child support order in Cuyahoga County and is experiencing financial hardship that you can document. If your request is denied, that decision is final and cannot be appealed.
Languages: English on-site. Other languages by phone.
What to expect: You can check your child support payment history through a web chat portal or automated phone line. Web chat is available Monday through Friday from 10:00am to 2:00pm. You can also call Monday through Friday from 8:00am to 4:30pm for information. If you have trouble with the web chat or portal, or need to change your PIN, call Technical Support Monday through Friday from 8:00am to 4:30pm.
What to bring: Call ahead to confirm what documents you'll need to bring.

Want to be sure before you go?

Call 211 first.

Hours and stock change. A United Way 211 navigator will confirm this place is open right now and has what you need — or send you somewhere that does.

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