EMERGENCY FINANCIAL ASSISTANCE - UTILITIES

This service helps you pay for gas, electric, and water bills. You can get up to $750 for all utilities in a year.

Address

3955 Euclid Ave.
Cleveland, OH 44115

Hours

Closed now · opens at 9am

Mon–Fri 9am–4pm

Who can use it

You must live in Cuyahoga County and your household income must be at or below 200% of the federal poverty level. You also need to be a parent, caretaker, relative, legal guardian, or legal custodian of a minor child (18 or younger, or up to 18 if still in high school) who lives with you, or be pregnant in your third trimester or later.

Languages

English, Spanish on-site. Other languages by phone.

What to expect

Funds can help pay past-due amounts, keep service on, or reconnect service. You can also use it to set up new service.

What to bring

• Completed application form Proof of address Proof of income received by any member of the household during the previous 30 days. Examples of acceptable verification are pay stubs
• letter from the employer
• award letter
• and self-employment records (income ledger or self-declaration). If needed
• agency can verbally confirm income with employer or other income source - or with the applicant (if self-employed). Proof of ALL liquid assets (verbal or written) Proof of the applicant's change in circumstance leading to the current need and written proof that the applicant made a significant attempt to use other community services to meet the need presented. If pregnant
• need a medical statement verifying pregnancy. In most cases
• will need a disconnect notice (see WHO QUALIFIES for exceptions). For water bill: if the applicant's name is not on the bill
• will need a copy of lease stating that tenant is responsible to pay water bill. In addition
• if the cost of the documented need exceeds the amount of PRC

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