EMERGENCY FINANCIAL ASSISTANCE - UTILITIES

You can get help paying for gas, electric, and water bills. The total aid is limited to $750 within a calendar year.

Address

9830 Lorain Ave.
Cleveland, OH 44102

Hours

Closed now · opens at 9am

Mon–Fri 9am–4pm

Who can use it

You must live in Cuyahoga County and your household income must be at or below 200% of the Federal poverty level. Also, you need to be a parent, caretaker, guardian, or custodian of a minor child, or be pregnant in your third trimester or after.

Languages

English, Spanish on-site. Other languages by phone.

What to expect

They can help pay past-due amounts to keep your service on or to turn it back on. They can also help set up service for a new home.

What to bring

• Completed application form Proof of address Proof of income received by any member of the household during the previous 30 days. Examples of acceptable verification are pay stubs
• letter from the employer
• award letter
• and self-employment records (income ledger or self-declaration). If needed
• agency can verbally confirm income with employer or other income source - or with the applicant (if self-employed). Proof of ALL liquid assets (verbal or written) Proof of the applicant's change in circumstance leading to the current need and written proof that the applicant made a significant attempt to use other community services to meet the need presented. If pregnant
• need a medical statement verifying pregnancy. In most cases
• will need a disconnect notice (see WHO QUALIFIES for exceptions). For water bill: if the applicant's name is not on the bill
• will need a copy of lease stating that tenant is responsible to pay water bill. In addition
• if the cost of the documented need exceeds the amount of PRC

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