Prevention, Retention And Contingency (PRC) - Rent

A program of Cuyahoga County Job And Family Services

This program gives families a voucher to pay for rent and/or a security deposit when there is an emergency that cannot be solved another way. The help is for situations that will not last more than 4 months. You can get help setting up a new home or paying past-due rent, but there are limits on how much money you can get.

Address: 1641 Payne Ave.
Cleveland, OH 44114
Hours: Hours vary — see schedule below
M-F: 8:30am-4:00pm.
Who can use it: You must live in Cuyahoga County and have income at or below 200% of the federal poverty level. You must be a parent, caretaker, relative, or guardian of a child under 18 living with you, or be pregnant in your third trimester or later. At least one family member must be a U.S. citizen or qualified alien. Your lease must be in your name. You must show you can pay rent going forward. You must have tried other community resources first. In most cases, you need proof of a court case about your housing within 30 days of applying. Some people do not need this court proof - including those 30 or more days behind on rent, those leaving a homeless or domestic violence shelter, those working with a domestic violence provider, those being rehoused by Children and Family Services or Senior Services, or those relocating due to lead poisoning. The program does not help people fleeing domestic violence situations if they are the person causing the violence. The program does not serve people who are fugitive felons or convicted of program fraud without repayment.
Languages: English on-site. Other languages by phone.
What to expect: Pick up an application at a Job and Family Services Office, or get one online, by phone, or at a library. Fill it out and turn it in. The office will decide yes or no within 10 days (sometimes up to 30 days). If approved, you pick up a voucher, sign it, give it to your landlord to sign, and return it to the office.
What to bring: Call ahead to confirm what documents you'll need to bring.

Want to be sure before you go?

Call 211 first.

Hours and stock change. A United Way 211 navigator will confirm this place is open right now and has what you need — or send you somewhere that does.

See something wrong on this listing? Report a problem and our team will review it.