FIND HELP › UTILITIES › UTILITY ASSISTANCE - ELECTRICITY

Last reviewed 107 days agoAppointment requiredHours vary — see schedule belowAppointment required — call to book

UTILITY ASSISTANCE - ELECTRICITY

A program of SALVATION ARMY OF GREATER CLEVELAND · website

If you are a First Energy/Illuminating Company customer, we might help with your electricity bill. We can offer up to $200 if you're facing disconnection.

Address

12645 Lorain Ave.
Cleveland, OH 44111

Hours

Hours vary — see schedule below

Although service is generally available year-round, funds do run out periodically; each location may run out at different times. Appointments are generally during the following hours: M-F: 8:30am-4:00pm.

Who can use it

You must be 18 or older and a First Energy/Illuminating Company customer. We can help once per year, and we can't pay reconnection fees. Sometimes, if you're 60 or older, you don't need a shut-off notice.

Languages

English on-site. Other languages by phone.

What to expect

Bring your shut-off notice. You'll need to show your household income is at or below 200% of the federal poverty guidelines.

What to bring

Proof of income
shut-off/disconnection notice
electric bill
photo ID. If applicable
acceptance/denial letter from community action agency.

Want to be sure before you go?

Call 211 first.

Hours and stock change. A United Way 211 navigator will confirm this place is open right now and has what you need — or send you somewhere that does.

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