EMERGENCY FINANCIAL ASSISTANCE - UTILITIES

If you're behind on your gas, electric, or water bill, or need help with a deposit to start new service, this program can help. They offer up to $750 in the calendar year for all combined utilities.

Address

1641 Payne Ave.
Cleveland, OH 44114

Hours

Closed now · opens at 9am

Mon–Fri 9am–4pm

Who can use it

You must live in Cuyahoga County, have a minor child or be pregnant, and your household income must be at or below 200% of the Federal poverty level.

Languages

English, Spanish on-site. Other languages by phone.

What to expect

You'll need to show you have a minor child or are in your third trimester of pregnancy. They'll also check your income and see if you've received aid from them in the past.

What to bring

• Completed application form Proof of address Proof of income received by any member of the household during the previous 30 days. Examples of acceptable verification are pay stubs
• letter from the employer
• award letter
• and self-employment records (income ledger or self-declaration). If needed
• agency can verbally confirm income with employer or other income source - or with the applicant (if self-employed). Proof of ALL liquid assets (verbal or written) Proof of the applicant's change in circumstance leading to the current need and written proof that the applicant made a significant attempt to use other community services to meet the need presented. If pregnant
• need a medical statement verifying pregnancy. In most cases
• will need a disconnect notice (see WHO QUALIFIES for exceptions). For water bill: if the applicant's name is not on the bill
• will need a copy of lease stating that tenant is responsible to pay water bill. In addition
• if the cost of the documented need exceeds the amount of PRC

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